Cookie Policy

This Cookie Policy explains how Digita1 OÜ, trading as CBT Flow (“CBT Flow”, “we”, “us”, or “our”), uses cookies and similar technologies on the CBT Flow website, platform, client portal, and any related mobile application or services (collectively, the “Service”).

This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.

By continuing to use the Service, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy, subject to your preferences and any consent choices required by applicable law.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online service. They help websites and services function, remember preferences, improve performance, analyse usage, and support security and user experience.

We may also use similar technologies such as pixels, local storage, tags, scripts, SDKs, and other tracking technologies for similar purposes. In this Cookie Policy, we refer to all of these as “cookies” unless stated otherwise.

2. Why We Use Cookies

We may use cookies to:

  • make the website and Service function properly;
  • remember your preferences and settings;
  • keep you signed in where applicable;
  • maintain security and prevent misuse;
  • understand how users interact with the Service;
  • improve performance, design, and user experience; and
  • support communications, analytics, and, where applicable, marketing activities.

3. Types of Cookies We May Use

We may use the following categories of cookies:

  • Strictly necessary cookies – these are required for the operation of the website or Service and cannot usually be switched off in our systems. They may include cookies used for security, authentication, session management, load balancing, and basic functionality.
  • Preferences or functionality cookies – these allow the Service to remember choices you make, such as language, region, or interface preferences.
  • Analytics or performance cookies – these help us understand how visitors and users interact with the website and Service, such as which pages are viewed, how features are used, and whether errors occur.
  • Communications-related cookies – these may help us support service messages, user journeys, onboarding, or email-related interactions.
  • Marketing or advertising cookies – if used, these may help us measure campaigns, understand referral sources, or provide more relevant communications or advertising.

4. Strictly Necessary Cookies

Some cookies are essential for the Service to function properly. These may be used to:

  • enable account login and secure sessions;
  • protect against fraud, abuse, or malicious activity;
  • remember privacy or cookie settings;
  • support core page navigation and service functionality; and
  • maintain technical stability and security.

Because these cookies are necessary for the operation of the Service, they may be used without asking for consent where permitted by applicable law.

5. Analytics and Performance Cookies

We may use analytics and performance cookies to better understand how the website and Service are used and to improve them over time.

These cookies may help us understand:

  • which pages or features are used most often;
  • how users move through the website or Service;
  • whether technical issues or errors occur; and
  • how we can improve performance, usability, and content.

Where required by law, we will ask for your consent before using non-essential analytics cookies.

6. Marketing and Similar Cookies

We may from time to time use cookies or similar technologies for marketing, campaign measurement, referral tracking, or related purposes.

If we use non-essential marketing cookies, we will request consent where required by applicable law before placing or enabling them.

7. Third-Party Cookies

Some cookies may be placed by third-party providers that support our website or Service, such as providers of:

  • analytics services;
  • payment infrastructure;
  • hosting or technical tools;
  • communications tools;
  • embedded content; or
  • security and performance services.

Where third-party cookies are used, those third parties may collect information in accordance with their own privacy and cookie policies. We do not control all third-party technologies directly.

8. How You Can Manage Cookies

You can manage your cookie preferences in several ways:

  • through any cookie banner or consent management tool we make available;
  • through your browser settings, which may allow you to block or delete cookies;
  • through device settings where relevant; and
  • through third-party opt-out tools where available.

Please note that blocking or disabling some cookies may affect the functionality, security, or performance of the website or Service.

9. Browser Controls

Most web browsers allow you to control cookies through browser settings. Depending on your browser, you may be able to:

  • view what cookies are stored;
  • delete cookies individually or all at once;
  • block cookies from specific websites;
  • block all cookies;
  • clear cookies when you close the browser; or
  • receive a warning before a cookie is placed.

If you choose to block strictly necessary cookies, some parts of the Service may not work properly.

10. Changes to Our Use of Cookies

We may update the cookies and similar technologies we use from time to time as the website, platform, and Service evolve.

We may also update this Cookie Policy to reflect changes in law, technology, our providers, or our data practices.

11. Changes to This Cookie Policy

We may modify this Cookie Policy from time to time. When we make material changes, we may notify users by:

  • posting an updated version on our website;
  • showing notice within the Service; or
  • sending notice by email where appropriate.

Your continued use of the Service after the updated Cookie Policy takes effect means that you acknowledge the updated policy.

12. Contact Us

If you have any questions about this Cookie Policy, please contact us at legal@cbtflow.com.

Digita1 OÜ
Registry code: 17003669
VAT: EE102745881
Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia