CBT Flow

FAQ

Pricing questions

Private by design

Their trust, protected by default

Therapy runs on trust, so the platform is built not to leak it. The specifics, plainly:

The specifics — encryption, access, exports, incident response and every subprocessor — are public on the Privacy & Security page.

Encrypted where it matters most

Clinical free text carries field-level AES-256 encryption before it reaches the database — a leak yields ciphertext, not notes.

Access is per-person

Every record is scoped to the therapist–client relationship, enforced in the database — not by interface rules.

We can't browse your clients

CBT Flow staff functionally cannot read client records; internal tooling sees anonymised counts, not content.

UK GDPR, end to end

EU-hosted (Ireland), UK GDPR throughout, a DPA for your practice, and compliance housekeeping done in the background.

Ready when you are

Join the waitlist and we'll invite you into the private preview.

  • Therapist onboarding in the App
  • Choose Solo or Pro after the free period
  • Payments & invoicing on Flow Pro